需要有关 Xbox 主机、Xbox 游戏或 Xbox 网络的帮助?了解如何与我们联系。

The Windows 10 free upgrade offer ended on July 29, 2016. To upgrade to Windows 10, you will need to have a compatible PC and purchase a full version of the software.We recommend that you don’t install Windows 10 on an older device, as some Windows 7 devices are not compatible with Windows 10 or could experience reduced feature availability.

Learn how to get your Xbox device serviced. Important Send in your device as soon as possible. If you don’t ship your device within 30 days of your request, your service order will be canceled, and the shipping label will no longer be valid.

Controller serial numbers are 14 characters long and don’t include dashes. Your controller serial number may not be recognized if you’ve never connected your controller, or if you connected for the first time within the last 48 hours.; If you have the Xbox Elite Wireless Controller Series 2, the 14-character serial number is in the lower center on the back of the controller.

IMPORTANT Starting on January 15, 2020, a full-screen notification will appear that describes the risk of continuing to use Windows 7 Service Pack 1 after it reaches end of support on January 14, 2020. The notification will remain on the screen until you interact with it. This notification will only appear on the following editions of Windows 7 Service Pack 1:

Deslice el dedo rápidamente desde el borde derecho de la pantalla y pulse Buscar.O bien, si usa un mouse, señale el extremo inferior derecho de la pantalla y haga clic en Búsqueda.Escriba Símbolo del sistema en el cuadro de Búsqueda, haga clic con el botón derecho en Símbolo del sistema y luego haga clic en Ejecutar como administrador.Si se le pide una contraseña de administrador o que ...

Инструкции по включению и отключению брандмауэра Microsoft Defender. Для выключения переключите этот параметр в положение Выкл.. Отключение брандмауэра Microsoft Defender может сделать ваше устройство (и сеть, если таковая имеется ...

Find out how to submit a case review and learn more about your Xbox enforcements.

Xbox Support 为 Xbox、Game Pass 和账单问题提供帮助。在 Xbox Support 社区中获取建议和客户服务。

If you want to make a different console your home Xbox: Press the Xbox button on your controller to open the guide.; Select Profile & system > Settings > General > Personalization, and then select My home Xbox.; Do either of the following to change the status of your console: To make this your home Xbox, select Make this my home Xbox.; To remove this console as your home Xbox, select Make this ...