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Disability answer desk. Accessible help and resources to get your Xbox questions answered.
Clean and care for your Xbox console and accessories
Here are some tips on how to keep your Xbox and controllers looking and working great. Expand all
How to close an app or game on Xbox. | Xbox Support
Start by pressing the Xbox button to open the guide.; Verify that the game or app you wish to close is highlighted from the mini-guide on the left side of the screen, and then press the Menu button on your controller.; Select Quit.
Troubleshoot Game Bar on Windows | Xbox Support
Get troubleshooting tips for problems with Game Bar on Windows 10.
在 Xbox Family Settings 应用中管理成员内容
了解如何在 Xbox Family Settings 应用中管理家庭组成员的内容。
Conheça o Controle Sem Fio Xbox One | Xbox Support
Saiba mais sobre o Controle Sem Fio Xbox One com descrições ilustradas e detalhadas dos recursos da parte frontal e traseira do controle.
Digital Game Purchase Refund Terms | Xbox Support
These Digital Game Purchase Refund Terms cover Microsoft Store’s digital game offers, Xbox apps (excluding movies and tv apps), digital gaming bundle offers, and digital durable and consumable gaming offers, such as game season passes, virtual currency, and microtransactions, whether made available through the Xbox console device or on your PC (collectively “Digital Game Products”) only.
Games & apps | Xbox Support
Learn all about games and apps for Xbox and get help with any problems you're having.
常用 Xbox 和游戏共享的工作原理 | Xbox Support
需要记住的事项: 将新帐户添加到主机,但在安装过程中未将其设置为“锁定”时,我们会自动将该主机设为常用 Xbox。 一次只能有一个常用 Xbox。 如果在多台主机上登录,我们建议您选择最经常使用的主机作为您的常用 Xbox。
Troubleshoot external storage detection on Xbox
This article describes Xbox system requirements for external storage devices and what to do if your console can't detect a connected external drive. Important Make sure you don't have any important information stored on your hard drive before setting it up with your Xbox, as the console will reformat your drive.