32-bit and 64-bit Windows: Frequently asked questions
To install a 64-bit version of Windows, you need a CPU that's capable of running a 64-bit version of Windows. The benefits of using a 64-bit operating system are most apparent when you have a large amount of random access memory (RAM) installed on your computer, typically 4 GB of RAM or more.
Account has been locked - Microsoft Support
Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:
创建适用于 Windows 的安装介质 - Microsoft 支持
你可以使用安装介质(U 盘或 DVD)来安装 Windows 的新副本、执行全新安装或重新安装 Windows。 要创建安装介质,请转到软件下载网站,你可以在这里找到分步说明。 在该网站上,你可以选择 Windows 版本,并使用 U 盘或 DVD 创建自己的安装介质。
How to perform a clean boot in Windows - Microsoft Support
How to determine what is causing the problem after you do a clean boot. If your problem does not occur while the computer is in a clean boot environment, then you can determine which startup application or service is causing the problem by systematically turning them on or off and restarting the computer.
Microsoft Store doesn't open - Microsoft Support
If you're having trouble launching Microsoft Store, here are some things to try: Reset the Microsoft Store cache: Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.
激活 Windows - Microsoft 支持
若要在 Windows 11 中检查激活状态,请选择“开始 ”按钮,然后选择“设置 > 系统 ” ,然后选择“激活 ”。 。 激活状态将在“激活”旁边列出。 在“设置”中检查激活状态. 你将在“激活”页面上看到以下一条激活状态消息:
Get to know Game Bar on Windows | Xbox Support
Find out how to use Game Bar to capture game play, chat with friends, track achievements, and more.
Cloud gaming with Xbox | Xbox Support
Manage your Xbox subscription Game Pass Ultimate or a supported free to play game is required for cloud gaming. See what else you can do to get the most out of your subscription.
Microsoft Edge help & learning
Experience AI-powered browsing with the new Bing built-in. Get comprehensive answers, summarized information, and find inspiration side-by-side in Microsoft Edge.
Remove specific prevalent malware with Windows Malicious Software ...
Microsoft generally releases the MSRT on a monthly cadence as part of Windows Update or as a standalone tool. (For exceptions, see Skipped releases.)Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families).For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.