Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.

Windows Media Player is available for Windows-based devices. Use this table to find the right version of the Player for your system. (If you've got a Mac, you can download Windows Media Components for QuickTime to play Windows Media files.)

A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This key, which is a 48-digit number, is used to regain access to the drive.

To sign up for Microsoft Teams (free), all you need is a Microsoft account. If you are using Skype, OneDrive, Outlook.com, or Xbox Live, then you already have one.

If installation doesn't start automatically, browse the disc to find the program setup file, usually called Setup.exe or Install.exe. Open the file to start installation.

The Microsoft Edge feature that blocks pop-ups is effective in preventing websites from automatically opening a new window or tab, or a partial window on top of your current web page. This feature is turned on by default. There are many different types of pop-ups, including advertisements, notices, offers, or alerts that can appear at various times on any web page. Some can be helpful, such as ...

Going passwordless refers to removing your password and using a passwordless method to sign in instead. Passwordless solutions such as Windows Hello, the Microsoft Authenticator app, SMS or Email codes, and physical security keys provide a more secure and convenient sign-in method. While passwords can be guessed, stolen, or phished, only you can provide fingerprint authentication, or provide ...

Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

If you want to give access to desktop apps, make sure that Let desktop apps access your microphone is turned on.You can't turn off microphone access for individual apps. If your camera contains a microphone, you might also need to give your apps permission to use your camera.