Status Code. Description. Troubleshooting action. 0xCAA20003. You ran into an authorization problem. Make sure your date and time are set up correctly.

使用家庭组中组织者的 Microsoft 帐户登录到主机。 按“Xbox”按钮 打开导航页。 选择“档案和系统” > “设置” > “帐户” > “家庭设置” > “管理家庭成员”，然后选择希望管理的成员帐户。 选择“隐私和在线安全” > “Xbox 隐私”。 选择“儿童”、“青少年”或“成人”默认设置，或通过选择 ...

从“主页”屏幕中： 如果未登录，选择“新增”。 如果已登录，按 Xbox 按钮 打开导航页，选择“配置文件和系统” > “添加或切换” > “新增”。; 输入 Microsoft 帐户的电子邮件地址并按照屏幕上的说明执行操作。

Note Android users on Samsung devices can download a version of the app from the Samsung Galaxy Store, which allows the purchase of games, subscriptions, and downloadable content directly from the app, as well as in-game store purchases. Note that in-game purchases are not supported by other versions of the Xbox Game Pass app at this time.

Xbox Support 提供 Xbox、Game Pass 及帳單問題的協助。在 Xbox Support 社群中取得建議與客戶服務。

A device suspension may include a temporary revoke of privileges on the console (such as communications or multiplayer), whereas a device ban permanently blocks an Xbox console or device from accessing the Xbox network.

通过将 Microsoft Rewards 应用下载到 Xbox 主机，在玩游戏或购物时关注积分并赢得积分： 按“Xbox”按钮 打开指南，然后转到“Microsoft Store”。 选择“搜索”，然后在搜索框中输入“Microsoft Rewards”。 从结果中选择 Microsoft Rewards 应用，然后将其下载到主机。

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Notes: You can either use an email address you own as a Microsoft account, or create a new address by choosing "Get a new email address" or "Use your email instead" when you sign up.

Notes: You don't need a smartphone to receive a security code. Text messages may come from either "MSFT", a short number, or a mobile number.If you have requested a security code, you can trust the message that arrives.