Learn how to check your Xbox purchase history. If you compared your bank statement to your purchase history and others’ purchase histories and still can’t reconcile the charge, note that you can investigate a charge from Microsoft on any card you own.

Para crear el medio de instalación, aquí puedes encontrar lo que necesitarás: Un equipo con una conexión estable a Internet. El tiempo de descarga variará en función de la conexión a Internet.

For all Surface models Before you start, make sure you don’t have any other USB devices connected to your Surface, including USB mouse devices, keyboards, or other storage drives.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Find out how to submit a case review and learn more about your Xbox enforcements.

How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.

On the Choose an account screen, click the Microsoft account button.; On the Add your Microsoft account screen, enter the email address and password associated with your Microsoft account.; On the Make it yours screen, you'll have the option to make this Microsoft account your primary account. (This makes sign-in, settings, and syncing happen automatically for all other Microsoft services.)

Unplug the network cable from the back of your console. Inspect the cable’s connector and the Xbox console’s socket to make sure that they are clean and free of debris.

Select Security at the top of the page, and then select Advanced security options.This takes you to the Security basics page. Under Ways to prove who you are, you’ll see the options to change or remove/add security info for each section.When changing this security info, you’re asked to verify your identity via text, email, your Microsoft Authenticator app, or a verification code from your ...