2. Fill out the form using a recognized device and location. If possible, complete the form using a device you previously used to sign into your account and at a location where you commonly use that device and that we'll recognize, such as your home or office.

As a Microsoft 365 Family subscriber, you and up to five other people get 50 GB of free mailbox storage for your Outlook.com emails, contacts and calendar items.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Upload files or folders to OneDrive. You can store over 300 types of files on OneDrive. With Microsoft Edge or Google Chrome: Select Add new > Files upload or Folder upload > Folder.

This content can help you with your work or school account, which is the account provided to you by your organization (for example, dritan@contoso.com).

HDR content on Windows offers better brightness and color capabilities compared to traditional content (sometimes called standard dynamic range [SDR] content).

Why some files won't open in Internet Explorer. Internet Explorer uses add-ons such as Adobe Reader to view some files in the browser. If a file that needs an add-on won't open, you might have an older version of the add-on, which needs to be updated.

Under Adjust your photo, select Choose a file > Browse files to select an existing photo. Or, if your device has a camera, select Take a photo > Open camera and take a new photo

Do. Don't. Do make the new password significantly different from previous passwords. Don't use the same password for different accounts. Do use a sentence or phrase converted into a string of initials, numbers, and symbols.

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons: