This article is for Outlook.com. If you're using Outlook for Windows, see Fixes or workarounds for recent issues in Outlook for Windows.. If you're having problems accessing Outlook.com, you can see the status of Microsoft Office Online Services at the Service Health portal.. If you're having problems sending or receiving email, read how to Fix Outlook.com email sync issues.

Important: Microsoft accounts, the Windows operating system, and other Microsoft products include passwords to help secure your information.This article provides some options that you can use to reset or recover your password if you forget it. Be aware that, if these options don’t work, Microsoft support can't help you retrieve or circumvent a lost or forgotten password.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

To upgrade to Windows 11, you need enough space on your hard drive for the installation to take place. To view how much hard drive space is available on your computer, select File Explorer on the taskbar (known as Windows Explorer in Windows 7) or press Windows logo key + E. Then select Computer or This PC and look under Hard Disk Drives or under Devices and drives.

Do one of the following: If you've never used Easy Connect, select Use Easy Connect.. If you've used Easy Connect before, select your helper’s contact name. To invite someone who isn't on your contact list, select Invite someone to help you.

Note: If a compatibility issue has been identified on your device that would disrupt your experience using Windows 11, we will temporarily delay your upgrade until the issue is resolved.Compatibility safeguard holds help ensure you have the best experience possible when upgrading and your productivity is not disrupted if critical apps or drivers are not yet compatible.

Notes: If you don't see Go to Microsoft Store on the Activation page, contact your organization's support person.. If you made a substantial hardware changes to your device (such as replacing the motherboard) and you have a valid product key, try to activate Windows by phone.

Note: You might not be able to change the power mode when a custom power plan is selected.If you can’t set the power mode in Power & battery settings, open Control Panel, select System and Security > Power Options, then choose a Balanced power plan.

Note: The steps to install the 2019, 2016, or 2013 versions of Office Professional Plus, Office Standard, or a stand-alone app such as Word or Project might be different if you got Microsoft 365 through one of the following: Microsoft Workplace Discount Program (formerly known as Home Use Program): If you bought Microsoft 365 for personal use through your company, see Install Office through ...

Repair or reset Windows Media Player: If Windows Media Player is not working properly, you can try to repair or reset it to its default settings.To do this, Select Start > Settings > Apps > Installed Apps.. Scroll down and click the three horizontal dots next to Windows Media Player and choose Advanced options, and click the Repair or Reset button. Note that resetting Windows Media Player will ...