Microsoft account help and support. Get help with signing in, locked or compromised accounts, linked accounts, closing, reopening, and updating your security info and account profile.

查找有关 Windows 操作系统的帮助和操作方法文章。 获取对 Windows 的支持，并了解安装、更新、隐私、安全等方面的信息。

Try it! Microsoft Edge Collections. Collections in Microsoft Edge help you keep track of your ideas on the web. Select Collections to start a new collection or add your current Microsoft Edge page to an existing collection.. To export a collection, select Sharing and more and then choose to send to Word, Excel, or OneNote.. Learn how to organize your ideas with Collections in Microsoft Edge

If you experience a black or blank screen on your Windows device, try the following: To wake the screen, use one of the following keyboard shortcuts:

What is a Microsoft account used for? You need a Microsoft account to sign in to your Windows pc, Xbox console, or any of Microsoft’s products and services, including Office, Outlook.com, OneDrive, Xbox Live, Microsoft 365, Family Safety, Skype, Bing, Microsoft Store and MSN.

You might be prompted for the BitLocker recovery key during startup, due to a security risk or hardware change:

Why some files won't open in Internet Explorer. Internet Explorer uses add-ons such as Adobe Reader to view some files in the browser. If a file that needs an add-on won't open, you might have an older version of the add-on, which needs to be updated.

Here are a few different ways to find help for Windows. Search for help - Enter a question or keywords in the search box on the taskbar to find apps, files, settings, and get help from the web.

Notes: If you don't see Go to Microsoft Store on the Activation page, contact your organization's support person.. If you made a substantial hardware changes to your device (such as replacing the motherboard) and you have a valid product key, try to activate Windows by phone.

Obtenez de l’aide et du support sur Microsoft Edge. Recherchez du contenu de support Microsoft Edge, des articles pratiques, des didacticiels et bien plus encore.