Learn how to tell if your Office software is genuine. To help determine if your Microsoft software is genuine, go to our How to Tell site for more information. Here you'll learn about authentic packaging, including what to look for with product key labels, and Certificate of Authenticity (COA), how to report counterfeit software, and find out what your shopping and licensing options are.

Sign out of your account and then sign in to your new account. If everything is fixed, move your personal data and files to the new account. To move your personal files from your old account to your new account, try opening File Explorer, expanding This PC > OSDisk (C:), and looking in the Users folder, where you should see folders for both accounts.

If you select multiple files or folders and then select Download from Microsoft OneDrive, SharePoint in Microsoft 365, or from SharePoint Server Subscription Edition, your browser will start downloading a .zip file containing all the files and folders you selected. If you're in a folder and you select Download without selecting any files or folders, your browser will begin downloading all ...

When you back up your files, apps, and settings in the cloud using your Microsoft account, you get 5 GB of free cloud storage and other benefits that protect your files with the latest security and make everyday tasks easier.

How Microsoft Edge interacts with operating system permissions when sharing your location with a website. Windows can use information such as your IP address, nearby Wi-Fi access points, and GPS data, if available, to estimate your precise or imprecise location coordinates and pass this info to Microsoft Edge.

Learn how to log in to Microsoft Teams with your Microsoft 365 account. This step-by-step guide from Microsoft Support walks you through the process of accessing Teams on desktop, web, and mobile devices.

To activate using your digital license, you'll need to upgrade to Windows 11 Pro: Save your work and close any open apps.

Collections in Microsoft Edge helps you keep track of your ideas on the web, whether you're shopping, planning a trip, collecting notes for research or lesson plans, or just want to pick up where you left off the last time you were browsing the internet.

Establishing internet boundaries is an important way to protect yourself and your family from inappropriate web content. Microsoft Family Safety web and search filters work across any Windows, Xbox and mobile device that has the Microsoft Edge browser and Family Safety apps installed.

Learn how to download, install, and configure Language Accessory Packs for Microsoft 365 for additional display, help, and proofing tools.