Frequently asked questions about Microsoft 365 Basic
Microsoft 365 Basic is a subscription for one person. It provides access to 100 GB of cloud storage that can be used across Outlook and OneDrive. With Microsoft 365 Basic, you’ll also get ad-free email with Outlook and access to support experts for help with Microsoft 365 and Windows 11, all at an affordable price.. Microsoft 365 Basic subscribers have access to OneDrive advanced security ...
Applies To:
OneNote for Microsoft 365, OneNote for Microsoft 365 for Mac, Microsoft 365 for home, Outlook.com, Microsoft 365 for Mac, Microsoft 365 for Windows, Microsoft account dashboard, Microsoft Family Safety, Microsoft Office, Office app for iOS, OneDrive (home or personal), OneDrive for Mac, OneDrive for Windows
How to check if your email address is a Microsoft account
A guide to help you identify and access your Microsoft account. How to check if your email is a Microsoft account? Go to the Microsoft account sign-in page at https://account.microsoft.com and enter your email address.
Applies To:
Microsoft account dashboard
Share OneDrive files and folders - Microsoft Support
The files on your OneDrive are private until you share them. Keep in mind that when you share folders with Edit permissions, people you share with can add the shared folders to their own OneDrive.. This lets them keep the folder alongside their own folders and items, easily move items between folders, and more easily work on it offline.
Applies To:
OneDrive for Business 24, OneDrive for Business, SharePoint Server Subscription Edition, SharePoint Server 2019, SharePoint Server 2016, SharePoint Server 2013 Enterprise, SharePoint in Microsoft 365, Office for business, Microsoft 365 admin, OneDrive (work or school), OneDrive (home or personal), SharePoint in Microsoft 365 Small Business
Change or update email account settings in Outlook for Windows
Sometimes you need to make a change to your email account settings. If you have a new password, if your email provider has asked you to change settings, or if you're having problems with sending and receiving email, you can change your email account settings through Mail in the Windows Control Panel, or from Outlook.
Applies To:
Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016
Troubleshoot installing Office - Microsoft Support
The issues you encounter when trying to install Microsoft 365, or Office 2021, 2019, or 2016 and how you fix them depends on whether your product is part of an Office for home or Office for business plan.. In addition, with Office for business plans only admins responsible for managing Microsoft 365 in their organization can do certain tasks. Therefore, admins should view the issues and ...
Applies To:
Office 2024, Office 2024 for Mac, Office 2021, Office 2021 for Mac, Office 2019, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Microsoft 365 for Mac
How to use two-step verification with your Microsoft account
Important: If you turn on two-step verification, you will always need two forms of identification.This means that if you forget your password, you need two contact methods. Or if you lose your contact method, your password alone won't get you back into your account—and it can take you 30 days to regain access.
Uninstall Office from a PC - Microsoft Support
Tip: If you installed the Microsoft 365 apps as part of a suite, such as Office Home and Student or Microsoft 365, search for the suite name.For stand-alone apps search by the app name, such as Project or Visio. In most cases you can't uninstall an individual app if it's included in your Microsoft 365 suite.
Applies To:
Office 2024, Office 2021, Office 2019, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin
Install Visio or access Visio for the web - Microsoft Support
Install Visio (Visio Plan 2 or Visio Professional) Below we describe how to install the desktop app that is included with Visio Plan 2, and non-subscription versions of Visio Professional or Visio Standard 2024, 2021, 2019, or 2016.. If you have Visio Plan 1 see the steps under the tab Visio for the web. Step 1: Associate Visio with your account
Applies To:
Visio Plan 2, Visio Professional 2024, Visio Standard 2024, Visio Professional 2021, Visio Standard 2021, Visio Professional 2019, Visio Standard 2019, Visio Professional 2016, Visio Standard 2016, Office for business, Office 365 Small Business, Microsoft 365 admin
Change or reset your password - Microsoft Support
Important: Microsoft accounts, the Windows operating system, and other Microsoft products include passwords to help secure your information.This article provides some options that you can use to reset or recover your password if you forget it. Be aware that, if these options don’t work, Microsoft support can't help you retrieve or circumvent a lost or forgotten password.
Find your BitLocker recovery key - Microsoft Support
A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This key, which is a 48-digit number, is used to regain access to the drive.