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Learn how to activate Office pre-installed on new Windows 10 PCs or with a new product key.

This troubleshooter assists customers whose machines are not yet updated to the latest release, Windows 10 Version 1607. This update will initially be released only to a small set of targeted customers. This set will expand over time. Windows users can start the assistant from this article.

注意: 如果知道密码，但只想更改密码，请转到“account.microsoft.com 安全”选项卡，然后选择“更改我的密码”。. 如果知道用户名和密码但已停止工作，请阅读我的用户名和密码已停止工作。

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Check the cables (for wired printers). Make sure that the printer's USB cable is properly connected from the printer to your PC. If your USB isn’t recognized, see Automatically diagnose and fix Windows USB problems. Check the wireless connection (for wireless printers).Do one of the following:

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs.

On a Mac? See Check for Office for Mac updates automatically.. Click here for the Latest updates for versions of Office that use Windows Installer (MSI).. Choose your version of Office. If you're not sure what version of Office you have, see What version of Office am I using?. Not sure which type of install you have?

If Windows Update finds an updated driver, it will download and install it, and your printer will automatically use it. If a device driver couldn’t be installed automatically, there may be an optional driver available that your printer can use.