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Solve PC problems remotely with Remote Assistance and Easy Connect
Do one of the following: If you've never used Easy Connect, select Use Easy Connect.. If you've used Easy Connect before, select your helper’s contact name. To invite someone who isn't on your contact list, select Invite someone to help you.
Start your PC in safe mode in Windows - Microsoft Support
Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue.
Turn off, disable, or uninstall OneDrive - Microsoft Support
OneDrive is built in to some versions of Windows and can't be uninstalled. But you can hide it and stop the sync process, so it stays hidden. To do this, turn off all the OneDrive settings and remove the OneDrive folder from File Explorer.
Applies To: OneDrive for Business, SharePoint Server Subscription Edition, SharePoint Server 2019, SharePoint in Microsoft 365, Office for business, Microsoft 365 admin, OneDrive (work or school), OneDrive (home or personal), OneDrive (work or school) operated by 21Vianet, OneDrive for Mac, OneDrive for Windows, SharePoint admin center, SharePoint in Microsoft 365 Small Business, SharePoint operated by 21Vianet
Use System Restore - Microsoft Support
Use System restore to make restore points when you install a new app, driver, or Windows update, and when you create a restore point manually.
Download and install apps - Microsoft Support
As you're getting your Microsoft 365 business subscription set up, you'll want to download and install your Microsoft 365 apps, like Word, Excel, Microsoft Teams, and PowerPoint, on your PC or Mac.
Change or reset your password - Microsoft Support
Important: Microsoft accounts, the Windows operating system, and other Microsoft products include passwords to help secure your information.This article provides some options that you can use to reset or recover your password if you forget it. Be aware that, if these options don’t work, Microsoft support can't help you retrieve or circumvent a lost or forgotten password.
Update Windows - Microsoft Support
Learn how to update Windows to ensure your device operates smoothly and securely with the latest features.
Fixes or workarounds for recent issues on Outlook.com
This article is for Outlook.com. If you're using Outlook for Windows, see Fixes or workarounds for recent issues in Outlook for Windows.. If you're having problems accessing Outlook.com, you can see the status of Microsoft Office Online Services at the Service Health portal.. If you're having problems sending or receiving email, read how to Fix Outlook.com email sync issues.
Applies To: Outlook.com
Enable virtualization on Windows 11 PCs - Microsoft Support
Virtualization lets your PC emulate a different operating system, like Android™ or Linux. Enabling virtualization gives you access to a larger library of apps to use and install on your PC.
Find your Windows product key - Microsoft Support
Learn how to find your Windows product key for activation or when to use a digital license instead.
Applies To: Microsoft account dashboard