Find operating system info in Windows 8.1 or Windows RT 8.1. To find out which version of Windows your device is running, press the Windows logo key key + R, type winver in the Open box, and then select OK.. If your device is running Windows 8.1 or Windows RT 8.1, here’s how to learn more:

Test your camera with the Camera app. Select Start , then choose Camera from your apps. If you're asked to allow access to the Camera, select Yes.If the camera works in the Camera app, the problem might be with the app you're trying to use.

Note: If you start to play a DVD or VCD in the Player Library, the Player automatically switches to Now Playing mode. The Blu-ray Disc format is not supported in Windows Media Player. To play a Blu-ray Disc, you need to use a non-Microsoft program that supports Blu-ray playback and a device capable of reading Blu-ray Discs.

Observações: Sua senha de Hotmail ou Outlook.com é a mesma que a senha da Conta Microsoft. Se você puder entrar, mas estiver tendo problemas com Outlook.com, marque o status de serviço.Se o status não for verde, aguarde até que o serviço esteja funcionando normalmente e tente outra vez.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

To reset your PC, go to Start > Settings > System > Recovery .Next to Reset this PC , select Reset PC.Then, select Keep my files, choose cloud or local, change your settings, and set Restore preinstalled apps? to No.. Open Recovery settings

Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue.

Turn your PC off completely. To shut down, select Start and then select Power > Shut down.. Sleep. Sleep uses very little power, your PC starts up faster, and you’re instantly back to where you left off.

Swipe in from the right edge of the screen, and then tap Search.Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.Type Command Prompt in the Search box, right-click Command Prompt, and then click Run as administrator.If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

Check the Xbox services, games, and apps for any service outages.