Buy stuff from Microsoft Store online (from your mobile device, on Xbox One, in the Microsoft Store app on your Windows 10/11 or Windows 8.1 device, or via the web).

Swipe in from the right edge of the screen, and then tap Search.Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.Type Command Prompt in the Search box, right-click Command Prompt, and then click Run as administrator.If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue.

Tips: If you want a deeper scan, instead of selecting Quick scan in step 3, select Scan options and choose the type of scan you want.. For the most complete scan, run Microsoft Defender Offline. For more about that see Help protect my PC with Microsoft Defender Offline.

Alternate command key. What it does. Help. Opens the Help system (if any) for the active window. Undo. Cancels the previous action. Redo. Cancels the previous Undo action.

Info for Windows Insiders. If you’re an Insider and the current preview build isn’t working for you, select Start > Settings > System > Recovery .Next to Go back , select Go back.This won’t remove your personal files, but it’ll remove recently installed apps and drivers, and change settings back to their defaults.

If this screen appears, Microsoft 365 is installed as a one-year subscription or one-time purchase. A digital product key is transmitted to your PC, so you won't need or receive a printed product key.

Support for home products. Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience. Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft ...

Note: Recovery drives created and used on machines with the April 9, 2024 security update and the revocation policy applied may be impacted.For more, see KB5025885: How to manage the Windows Boot Manager revocations for Secure Boot changes associated with CVE-2023-24932.

Notes: If you know your password, but just want to change it, go to account.microsoft.com Security tab, and select Change my password. If you know your username and password but they have stopped working, read My username and password have stopped working.