Windows 11 is designed to bring you closer to what you love and is releasing at a time when the PC is playing an even more central role in the way we connect, create and play.

An upgrade differs from an update in that it moves your PC from a previous version of Windows—such as Windows 10—to Windows 11. This FAQ is intended to answer questions about upgrading to Windows 11.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

Where can I find my BitLocker recovery key? BitLocker likely ensured that a recovery key was safely backed up prior to activating protection. There are several places that your recovery key may be, depending on the choice that was made when activating BitLocker:

Troubleshoot problems with Bluetooth accessories. If you can turn on Bluetooth but having problems pairing or using a Bluetooth accessory, try the following steps to try to fix common problems with Bluetooth accessories.

Learn how to activate Office pre-installed on new Windows 10 PCs or with a new product key.

如果你不希望第三方站点在你的电脑上存储 Cookie，则可以阻止 Cookie。 但是执行此操作可能会导致某些页面无法正确显示，或者可能会从站点收到一条消息，通知你需要允许 Cookie 才能查看该站点。

Windows Media Player is available for Windows-based devices. Use this table to find the right version of the Player for your system. (If you've got a Mac, you can download Windows Media Components for QuickTime to play Windows Media files.)

If you need instructions for adding an email account using advanced settings, go to Use advanced setup to add a POP or IMAP email account in Outlook for PC. Outlook won't accept my password. If Outlook won’t accept your password and you know you’re using the right password for your Gmail account, you might have an older version of Outlook that doesn't currently support this faster Gmail ...