If you can’t sign in because you can’t remember your password or believe it may have been changed, go to:

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

Find answers to some of your questions about the Xbox enforcement strike system.

If you're experiencing issues with the Xbox app itself, and not the games, try reinstalling the app from the Microsoft Store. To get support for PC game installation and launching issues, follow our solutions below.

The Xbox app on PC relies on two Microsoft accounts: the Microsoft Store account, and the Xbox profile (your PC gaming account). The Microsoft Store account provides access to owned games, subscription benefits, and other Xbox app purchases made by that account.

Learn how to make your Xbox family group's accounts safe and secure before playing on the Xbox service.

Disability answer desk. Accessible help and resources to get your Xbox questions answered.

Xbox Support ofrece ayuda para Xbox, Game Pass y preguntas sobre facturación. Obtén consejos y servicio de atención al cliente en la comunidad de Xbox Support.

For Insiders The Xbox Insider Program was built for you! On PC, Xbox console, or mobile, you can get early access to new games and features, join playtests with our developer partners, and provide valuable feedback to help shape the Xbox experience.

Find out more about providing feedback and reporting issues to Xbox.