Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

To reset your PC, go to Start > Settings > System > Recovery .Next to Reset this PC , select Reset PC.Then, select Keep my files, choose cloud or local, change your settings, and set Restore preinstalled apps? to No.. Open Recovery settings

Turn your PC off completely. To shut down, select Start and then select Power > Shut down.. Sleep. Sleep uses very little power, your PC starts up faster, and you’re instantly back to where you left off.

If you're running Windows 8.1 or earlier, or if your PC doesn't meet the minimum system requirements to run Windows 11, consider moving to a new Windows 11 device. Find a PC that meets your needs. Set up your Microsoft account to transfer files and favorites. One account connects your device across Microsoft apps and services like Microsoft 365, OneDrive, Edge, and Microsoft Store.

This troubleshooter assists customers whose machines are not yet updated to the latest release, Windows 10 Version 1607. This update will initially be released only to a small set of targeted customers. This set will expand over time. Windows users can start the assistant from this article.

Windows devices may get new functionality at different times as Microsoft delivers non-security updates, fixes, improvements, and enhancements via several servicing technologies—including controlled feature rollout (CFR).. Windows will let you know if you need to restart your device to complete an update, and you can choose a time that works best for you to complete that update.

If you can't find a file on your computer or you accidently modified or deleted a file, you can restore it from a backup (if you're using Windows backup) or you can try to restore it from a previous version.Previous versions are copies of files and folders that Windows automatically saves as part of a restore point.

Here's more info on what permissions allow an app to do: Access all your files, peripheral devices, apps, programs, and registry: The app has the ability to read or write to all your files (including documents, pictures, and music) and registry settings, which allows the app to make changes to your computer and settings. It can use any peripheral devices that are either attached or part of ...

Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue.

Info for Windows Insiders. If you’re an Insider and the current preview build isn’t working for you, select Start > Settings > System > Recovery .Next to Go back , select Go back.This won’t remove your personal files, but it’ll remove recently installed apps and drivers, and change settings back to their defaults.