Learn how to recover files that have been lost, deleted, or accidentally changed.

Learn how to properly shut down, sleep, or hibernate your PC with guidance from Microsoft Support.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Learn how to troubleshoot when the camera is not working in Windows or you see errors 0xA00F4244 or 0x200F4244.

Note: If you start to play a DVD or VCD in the Player Library, the Player automatically switches to Now Playing mode. The Blu-ray Disc format is not supported in Windows Media Player. To play a Blu-ray Disc, you need to use a non-Microsoft program that supports Blu-ray playback and a device capable of reading Blu-ray Discs.

Find out how to boot into safe mode in Windows from Settings, the sign-in screen, and a black or blank screen.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Learn how to activate Office pre-installed on new Windows 10 PCs or with a new product key.

Learn how to reinstall Windows on your PC and how activation works after it's installed.

Fresh Start in Windows 10 lets you perform a clean reinstallation and update of Windows while keeping your personal data and most Windows settings intact.