If you don't know, or have forgotten your password, and you don't have access to any of your security info for verification, follow the steps below to recover your account. Tip: It's always worth trying to regain access to your missing security info first.

If you can’t locate a lost file from your backup, then you can use Windows File Recovery, which is a command line app available from the Microsoft Store.Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin.

Note: If you can't change the Camera access setting, you'll need an administrator on the device to turn it on for you. Allow access to the camera on this device. Make sure Let apps access your camera is turned on. This setting allows you to choose if any of your apps can access the camera. It doesn't set which specific apps can access the camera.

If the LED indicator isn’t lit, you may have a problem with your power supply. For more info, see What to do if your Surface power supply or charger doesn't work. If you are trying to charge your Surface from the USB-C port, see Troubleshoot problems with USB-C on Surface

If you're having trouble launching Microsoft Store, here are some things to try: Reset the Microsoft Store cache: Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.

The Outlook icon on your taskbar includes an exclamation symbol to alert you the program isn't operating normally. If Outlook is able to start in safe mode, then the problem is likely with one of your add-ins. You'll need to disable all of your add-ins before restarting Outlook, as described in the following procedures: ...

If your Surface still didn't turn on after charging it and trying the keyboard and tablet shortcuts, you can try to force a shutdown, then restart. Here's how: Press and hold the power button until the logo screen appears (about 20 seconds). See Force a shut down and restart your Surface for more info.

Export contacts out of other email services. Export iCloud contacts. Export Gmail contacts – See Gmail help. Export Yahoo contacts – See Yahoo import and export help. Export Thunderbird contacts – See Mozilla support.

If you selected the Share button, people will receive an email message inviting them to open the file. They can select the link to open the workbook. A web browser will open, and the workbook will open in Excel for the web. If they want to use the Excel desktop app to co-author, they can select Edit in Desktop App.However, they'll need a version of the Excel app that supports co-authoring.

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