注意，自 2024 年 10 月起，某些功能需要 Windows10 22H2 或更高版本才能在 Xbox 应用和 Game Bar 中正常工作。 你可以在“设置”>“系统”>“关于”>“Windows 规格”>“版本”中检查你的 Windows 版本。

Check the battery: Replace the controller batteries with fresh ones, or make sure that the rechargeable controllers are fully recharged.(Do this even if your controller still has power—low batteries can cause connection and functionality issues.) Power cycle your controller: Press and hold the Xbox button for 5-10 seconds until the controller turns off.

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Find out how to change your Xbox gamertag through a browser, on your Xbox console, or your Windows device.

Descubre cómo conectar tu mando inalámbrico Xbox a un dispositivo Windows.

Note In some cases, you may not be able to run the Gaming Services Repair Tool unless you are logged in as the Local Administrator on your PC. This happens when your Windows OS is 22H2 or older. If you are unable to run the Gaming Services Repair Tool you'll need to update your Windows OS version.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Things to keep in mind: When network conditions are slow or inconsistent, or there is packet loss, you may experience blocky, choppy, or distorted visuals, also known as “lag.”

The Storage Expansion Card performs identically to the console’s internal SSD. Not only can you play Optimized for Xbox Series X|S games on it, but thousands of titles across Xbox One, Xbox 360, and Original Xbox will show immediate improvements when installed to it (e.g., faster load times).

了解如何通过浏览器、Xbox 主机或 Windows 设备更改 Xbox 玩家代号。