Use your scanner and download an app from Microsoft Store to scan a document or picture to your PC.

Learn how to open a shared mailbox in Outlook. Shared mailboxes let a group of users view and send email, and share a calender, and open a contact list from a common mailbox.

If you’ve forgotten your Microsoft account password, learn how to do a password reset online or by using your Xbox console.

When the latest Windows update is ready for your device, it will be available to download from the Windows Update page in Settings.

Tip: If you have a Microsoft 365 Family subscription, people you've shared the subscription with can also set up a personalized email address with your connected domain.After you've set up your domain, people you've shared with will see an option to add a personalized email address in the premium features section of Outlook settings.

If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.. Outlook and Outlook.com may be able to detect your account's mailbox settings automatically, but for other non-Microsoft accounts, you may need to contact your email provider for their settings.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Learn how to upgrade from Windows 10 Home to Windows 10 Pro or Windows 11 Home to Windows 11 Pro, including how to use a valid product key or the Microsoft Store.

You can block messages from specific email addresses or domains from reaching your inbox. When you add an email address or domain to your blocked senders list, Outlook automatically moves messages from that sender to the Junk Email folder.

Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.