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How to start a scan for viruses or malware in Microsoft Defender
Windows Android Mac. From the Microsoft Defender dashboard. Select Device details. Select Manage in Windows Security. Select Quick scan. Tips: If you want a deeper scan, instead of selecting Quick scan in step 3, select Scan options and choose the type of scan you want. For the most complete scan, run Microsoft Defender Offline.
Applies To: Microsoft Defender on Android, Microsoft Defender on Mac, Microsoft Defender on Windows
Reset OneDrive - Microsoft Support
Follow the steps below to reset your OneDrive app. Press the Windows key and R to open the Run dialog box, enter wsreset.exe, then select OK . A blank Command Prompt window will open, and after about ten seconds the window will close. You can close the Microsoft Store window. If OneDrive is still not syncing, press the Windows key and R again.
Applies To: OneDrive for Business, SharePoint Server Subscription Edition, SharePoint Server 2019, SharePoint in Microsoft 365, OneDrive (work or school), OneDrive (home or personal), OneDrive (work or school) operated by 21Vianet, OneDrive for Mac, OneDrive for Windows
Download and Install or Reinstall Office 365 or Office 2019 on a PC or Mac
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Excel not responding, hangs, freezes or stops working
Do one of the following: If you are on Windows 11 or Windows 10, choose Start > All apps > Windows System > Run. Type Excel /safe in the Run box, and then click OK. If you are on Windows 8 or Windows 8.1, click Run in the Apps menu, type Excel /safe in the Run box, and then click OK.
Applies To: Excel for Microsoft 365, Excel 2021, Excel 2019, Excel 2016
Uninstall or remove apps and programs in Windows
Select Start > All apps and search for the app in the list shown. Press and hold (or right-click) on the app, then select Uninstall. Uninstall in Settings. Select Start > Settings > Apps > Apps & features . Find the app you want to remove, select More > Uninstall. Note: Some apps can't be uninstalled from the Settings app right now.
Get Windows Media Player - Microsoft Support
In some editions of Windows 10, it's included as an optional feature that you can enable. To do that, select the Start button, then select Settings > Apps > Apps & features > Manage optional features > Add a feature > Windows Media Player, and select Install. Enable Windows Media Player. DVD playback isn't included.
Open Office apps in safe mode on a Windows PC - Microsoft Support
Use the /safe option to open an Office application. If you can't start a Microsoft Office application in Office Safe Mode or you have recurring problems opening applications in normal mode, you can try to repair Office. For more information, go to Repair an Office application. Note: Office Safe Mode is different than Windows safe mode.
Applies To: Office 2021, Office 2019, Office 2016
Turn off, disable, or uninstall OneDrive - Microsoft Support
Select the OneDrive cloud in your notification area to show the OneDrive pop-up. Select the OneDrive Help and Settings icon then select Settings. Go to the Account tab. Select Unlink this PC. macOS. Click the OneDrive cloud icon up in your Menu bar, click the three dots to open the menu, and select Preferences. Go to the Account tab.
Applies To: OneDrive for Business, SharePoint Server Subscription Edition, SharePoint Server 2019, SharePoint in Microsoft 365, Office for business, Microsoft 365 admin, OneDrive (work or school), OneDrive (home or personal), OneDrive (work or school) operated by 21Vianet, OneDrive for Mac, OneDrive for Windows, SharePoint admin center, SharePoint in Microsoft 365 Small Business, SharePoint operated by 21Vianet
Uninstall Office from a PC - Microsoft Support
The steps to uninstall Microsoft 365 depend on the type of installation you have. The most common installation types are Click-to-Run and Microsoft Windows Installer (MSI). The other type is an Microsoft 365 installation from the Microsoft Store app. Select the Click-to-Run or MSI or Microsoft Store tab below and follow those uninstall steps ...
Applies To: Office 2021, Office 2019, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin
Open and run DxDiag.exe - Microsoft Support
Open and run DxDiag.exe. This tool is used to collect info about devices to help troubleshoot problems with DirectX sound and video. A support person might ask for this info, or you might post it in a forum when you ask for help. In Windows, select Start and enter dxdiag into the search box on the taskbar. Select dxdiag from the results. In the ...