Disability answer desk. Accessible help and resources to get your Xbox questions answered.

¿Necesitas ayuda para configurar un perfil de Xbox o iniciar sesión en Xbox en tu consola, PC o dispositivo móvil? Esta solución te ayudará a iniciar sesión o crear una nueva cuenta.

Learn how to make your Xbox family group's accounts safe and secure before playing on the Xbox service.

The Xbox Elite Wireless Controller Series 2 is a performance-class controller designed to meet the needs of competitive gamers. Get to know your controller and how to customize it to your gaming style.

Find out more about providing feedback and reporting issues to Xbox.

Find answers to some of your questions about the Xbox enforcement strike system.

Find out how to change your Xbox gamertag through a browser, on your Xbox console, or your Windows device.

The Xbox app on PC relies on two Microsoft accounts: the Microsoft Store account, and the Xbox profile (your PC gaming account). The Microsoft Store account provides access to owned games, subscription benefits, and other Xbox app purchases made by that account.

了解如何在任何 Xbox One 或 Xbox Series X|S 主机上添加或删除 Xbox 档案。

Controller serial numbers are 14 characters long and don't include dashes. Your controller serial number may not be recognised if you've never connected your controller, or if you connected for the first time within the last 48 hours.; If you have the Xbox Elite Wireless Controller Series 2, the 14-character serial number is in the lower centre on the back of the controller.