Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

Learn how to manage extensions in Microsoft Edge, including adding, disabling, or removing them as needed.

Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

An upgrade differs from an update in that it moves your PC from a previous version of Windows—such as Windows 10—to Windows 11. This FAQ is intended to answer questions about upgrading to Windows 11.

In most cases, all you have to do to set up a scanner is to connect it to your device. Plug the USB cable from your scanner into an available USB port on your device, and turn the scanner on.

In quick settings: To find the quick setting for Bluetooth, select the Network, Sound, or Battery icons ( ) next to the time and date on the right side of your taskbar.Select Bluetooth to turn it on. If it's turned on without any Bluetooth devices connected, it might appear as Not connected . If you don't see Bluetooth in quick settings, you might need to add it.

Note: You might not be able to change the power mode when a custom power plan is selected.If you can’t set the power mode in Power & battery settings, open Control Panel, select System and Security > Power Options, then choose a Balanced power plan.

Info for Windows Insiders. If you’re an Insider and the current preview build isn’t working for you, select Start > Settings > System > Recovery .Next to Go back , select Go back.This won’t remove your personal files, but it’ll remove recently installed apps and drivers, and change settings back to their defaults.

Test your camera with the Camera app. Select Start , then choose Camera from your apps. If you're asked to allow access to the Camera, select Yes.If the camera works in the Camera app, the problem might be with the app you're trying to use.

If you're running Windows 8.1 or earlier, or if your PC doesn't meet the minimum system requirements to run Windows 11, consider moving to a new Windows 11 device. Find a PC that meets your needs. Set up your Microsoft account to transfer files and favorites. One account connects your device across Microsoft apps and services like Microsoft 365, OneDrive, Edge, and Microsoft Store.