Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Find out how to use Game Bar to capture game play, chat with friends, track achievements, and more.

When you’re away from your console or your Windows 10/11 device, you can still get ready to play your next Xbox console game. Use Xbox app on mobile or Xbox.com to remotely install games—so your games are ready when you are.

Warranties, extended service plans, and terms and conditions for your device

These Digital Game Purchase Refund Terms cover Microsoft Store’s digital game offers, Xbox apps (excluding movies and tv apps), digital gaming bundle offers, and digital durable and consumable gaming offers, such as game season passes, virtual currency, and microtransactions, whether made available through the Xbox console device or on your PC (collectively “Digital Game Products”) only.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

Need help with an Xbox console, an Xbox game or Xbox network? Find out how to get in touch with us.

Check the Xbox services, games, and apps for any service outages.

Find answers to some of your questions about the Xbox enforcement strike system.

When you create a family group, you can manage privacy and online safety settings for family group members on Xbox One, Xbox Series X|S, the Xbox Family Settings app on mobile devices, and Windows PC.