Learn how to get ready for the Windows 11 upgrade, from making sure your device can run Windows 11 to backing up your files and installing Windows 11.

An upgrade differs from an update in that it moves your PC from a previous version of Windows—such as Windows 10—to Windows 11. This FAQ is intended to answer questions about upgrading to Windows 11.

When your camera isn't working in Windows 11, it might be missing drivers after a recent update. It's also possible that your antivirus program is blocking the camera, your privacy settings don't allow camera access for some apps, or there's a problem with the app you want to use.

To open up your webcam or camera, select the Start button, then select All apps, and then select Camera in the list of apps. If you have multiple cameras, you can switch between them by selecting Change Camera at the top right once the Camera app is opened.. Open Camera. Looking for other camera info?

We recommend always having the latest version of Windows installed to make sure you get the best experience with the Phone Link .

Use Remote Desktop on your Windows, Android, or iOS device to connect to a Windows 10 PC from afar. Here's how to set up your PC to allow remote connections and then connect to the PC you set up.

Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

Learn about the recovery options in Windows. Find out how to reset your PC, go back to a previous version of Windows, or use media to reinstall Windows.

Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

Learn how to troubleshoot Windows Media Player errors. Explore resources for general help with Windows Media Player.