Important: Before trying any of the solutions below, make sure you back up your personal files. You can back up your Windows PC, or insert a USB drive and use File Explorer to drag and copy important files to the USB drive.If you’re signing into Windows with a Microsoft account, your system settings will be automatically restored after updating, once you’re connected to the internet.

If you are planning to use Teams free or if you were a guest in an org, you can connect and collaborate by downloading and installing another version of Microsoft Teams (work or school) and signing in with your Microsoft account or the guest account where the invite was sent to.

If you don’t have access to the account that made the purchase, you’ll need to contact your financial institution for a refund. We provide digital game product refunds as part of a consistent and reliable buying experience. However, if it appears refunds are being abused, we reserve the right to stop offering refunds except where legally ...

有些网站专为与 Internet Explorer 一起使用，它们具有 Microsoft Edge 等新式浏览器不支持的功能。 如果你需要查看其中的某个网站，可使用 Microsoft Edge 中的 Internet Explorer 模式。

Free. A Free badge means an active Microsoft 365 Family or Personal subscription isn't associated with the account you signed in with. Only the free web versions of Word, Excel, and PowerPoint are available to you. To access these apps in your browser, all you need to do is to sign in to Microsoft365.com with your Microsoft account and select the app you need from the app launcher .

If you can’t connect to a Wi-Fi network that you could connect to before, it’s possible that the network settings might have changed or the profile is corrupted. To fix this, remove (or "forget") the network connection, then reconnect to the network. When you forget a network connection, it removes the Wi-Fi network profile from your PC. ...

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

If Windows Defender Security Center doesn’t open, can’t update the definition file, or can’t finish scanning for viruses, try running Windows Defender in Offline Mode, which is explained below in To scan for malware and viruses with Windows Defender Offline (Windows 10 Version 1803).

Notes: If you don't see Go to Microsoft Store on the Activation page, contact your organization's support person.. If you made a substantial hardware changes to your device (such as replacing the motherboard) and you have a valid product key, try to activate Windows by phone.

Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2