Fresh Start in Windows 10 lets you perform a clean reinstallation and update of Windows while keeping your personal data and most Windows settings intact.

Learn what you can do if you're not receiving account aign-in verification codes.

Find out how to boot into safe mode in Windows from Settings, the sign-in screen, and a black or blank screen.

Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

Your Phone is now Microsoft Phone Link! Learn more about our recent name change for our PC and Android mobile apps.

了解如何在电脑上安装 Office 2013 或 Office for Mac 2011。

Download the latest Windows update from the Windows Update page in Settings for your device when it becomes available.

Learn how to get Windows Media Player 12 for Windows 10, Windows 8.1, and Windows 7.

Learn how to find a Windows product key for activation, and when you'll use a digital license instead.

Microsoft Support offers assistance for Microsoft products, including how-to articles, videos, and training for various software and devices.