This article applies if you’ve recently made changes to your device hardware and are trying to upgrade to Windows 11. Hardware changes might affect your upgrade eligibility, though you’ll need to take a few steps to see your updated eligibility in Settings.

Check the Xbox services, games, and apps for any service outages.

To install Authenticator on your iOS device. Scan the QR code. or download and install Authenticator from the Apple app store. Get the app

Next to the password you want to change, select More actions , and then select Edit.

Use your scanner and download an app from Microsoft Store to scan a document or picture to your PC.

Windows devices may get new functionality at different times as Microsoft delivers non-security updates, fixes, improvements, and enhancements via several servicing technologies—including controlled feature rollout (CFR).. Windows will let you know if you need to restart your device to complete an update, and you can choose a time that works best for you to complete that update.

2. Verify your identity. For your protection, Microsoft must verify your identity before you can proceed with resetting your password. Choose how you want to receive a verification code.

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To check activation status in Windows 11, select the Start button, and then select Settings > System and then select Activation .. Your activation status will be listed next to Activation.. Check activation status in Settings. You'll see one of these activation status messages on the Activation page:

If you think someone might have unauthorized access to your account, we can protect you by signing you out from all of your trusted devices. Within 24 hours, you will be signed out of browsers, apps and anywhere else your account is used to sign in, except an Xbox console.