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Find out how to change your Xbox gamertag through a browser, on your Xbox console, or your Windows device.

Tip: If you encounter a problem on your Windows device, pressing the Windows logo key + F takes a screenshot, then opens the Feedback Hub app and automatically uploads the screenshot to the Feedback tab. Follow the on-screen instructions to detail the problem you've encountered.

We updated new Xbox gamertags to support a 12-character max, Unicode-based name of your choice, with an auto-generated suffix if the gamertag is shared.

If your camera is unable to capture the QR code, you can manually add your account information to the Microsoft Authenticator app for two-factor verification.

Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.

排查在 Microsoft Store 购物相关的问题; 付款选项疑难解答; 未知费用疑难解答; 无法找到或安装应用; 不能将应用或游戏推送到设备

如果无法登录 Outlook.com、Hotmail、Live 或 MSN 电子邮件帐户，或者不确定如何登录或注销，请尝试以下解决方案。

Get the steps for how to verify an email address in your Microsoft account.

可以使用拖放功能打开使用 windows新版 Outlook 中的扩展名 .eml .msg .oft 保存的电子邮件。