This troubleshooter assists customers whose machines are not yet updated to the latest release, Windows 10 Version 1607. This update will initially be released only to a small set of targeted customers. This set will expand over time. Windows users can start the assistant from this article.

To find out which version of Windows your device is running, press the Windows logo key + R, type winver in the Open box, and then select OK. Here’s how to learn more: Select Start > Settings > System > About . Open About settings. Under Device specifications > System type , see if you're running a 32-bit or 64-bit version of Windows.

Open Device Manager. Right-click the name of the device, then select Uninstall device. Select Uninstall and then restart your PC. Windows will attempt to reinstall the driver. If Windows doesn't find a new driver and reinstalling the driver doesn’t help, contact your PC’s manufacturer for help. Things to try to fix touchpad problems in ...

Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts. See the table below for the type of support you can get depending ...

Enable virtualization on Windows 11 PCs. Virtualization lets your PC emulate a different operating system, like Android™ or Linux. Enabling virtualization gives you access to a larger library of apps to use and install on your PC. If you upgraded from Windows 10 to Windows 11 on your PC, these steps will help you enable virtualization.

Most tools and options in Microsoft Edge are available when you select Settings and more > Settings.

Note: Recovery drives created and used on machines with the April 9, 2024 security update and the revocation policy applied may be impacted.For more, see KB5025885: How to manage the Windows Boot Manager revocations for Secure Boot changes associated with CVE-2023-24932.

To check for updates, select Start > Settings > Windows Update , then select Check for updates. If updates are available, you can choose to install them. Check for updates. If you run into problems updating your device, including problems with previous major updates, see common fixes at Troubleshoot problems updating Windows.

To install Authenticator on your Android device. Scan the QR code. or download and install Authenticator from the Google Play store. Get the app.

To reset your PC, go to Start > Settings > System > Recovery . Next to Reset this PC , select Reset PC. Then, select Keep my files, choose cloud or local, change your settings, and set Restore preinstalled apps? to No . Open Recovery settings. Note: If you don't see the option to Restore preinstalled apps, it means your PC doesn't have ...