重置忘记的 Microsoft 帐户密码 - Microsoft 支持
如果“输入密码”窗口仍处于打开状态,请选择“忘记密码?. 如果没有,请选择下面的“重置密码”,输入要重置的帐户的用户名,然后选择“ 下一步”。 重置密码
Applies To: Microsoft account dashboard
Perform an offline system update | Xbox Support
Click Save to save the console update.zip file to your computer.; Unzip the file by right-clicking on the file and selecting Extract all from the pop-up menu.
Returning items you bought from Microsoft for exchange or refund
Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.
Applies To: Microsoft account dashboard
修复 Windows 中的 USB-C 问题 - Microsoft 支持
注意: 带 USB Type-C 连接器的电脑具有更高的功率限制。 如果连接器支持 USB 电力传输,则其能够以更大的功率实现更快速充电。. 要更快地充电,你的电脑、充电器和线缆均必须符合行业标准。
Request a refund for digital games | Xbox Support
Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time
Get help with clipboard - Microsoft Support
Using clipboard. When you copy content on your PC, it’s automatically copied to your clipboard for you to paste. You can paste multiple items from your clipboard history, and you can also pin the items you tend to use all the time and sync your clipboard history to the cloud.
Use Magnifier to make things on the screen easier to see
If you are using a mouse, select Start > Settings > Accessibility > Magnifier.Select View, and then open the Keep the mouse pointer or Keep the text cursor drop-down menu, and select how Magnifier behaves when the mouse pointer or text cursor move around the screen. This is something you should experiment with to see which combination works best for you.
Restore deleted files or folders in OneDrive - Microsoft Support
If you accidentally delete a file or folder in OneDrive, you may be able to recover it later from the OneDrive recycle bin.. For info about restoring a SharePoint file or folder, see how to restore items from the SharePoint recycle bin.For info about restoring SharePoint files stored in OneDrive, see Restore a previous version of a file in OneDrive.
Applies To: OneDrive for Business, SharePoint Server Subscription Edition, SharePoint Server 2019, OneDrive (work or school), OneDrive (home or personal), OneDrive (work or school) operated by 21Vianet, OneDrive for Mac, OneDrive for Windows
激活 Office - Microsoft 支持
解决激活错误. 如果 Microsoft 365 无法激活,其最后会变为未授权,且 Microsoft 365 的所有编辑功能都会被禁用。 Microsoft 可能由于多种原因变为未授权。
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Publisher 2016, Office 2016, Microsoft 365 for home, Office for business, Office.com, Project for Office 365
KB5012170: Security update for Secure Boot DBX
Issue. Next step. If BitLocker Group Policy Configure TPM platform validation profile for native UEFI firmware configurations is enabled and PCR7 is selected by policy, it may result in the update failing to install.. To view the PCR7 binding status, run the Microsoft System Information (Msinfo32.exe) tool with administrative permissions.