Note: Offers vary by country.Be sure to redeem your rewards points in the same region you signed up in. Do not use a VPN while trying to redeem points. When redeeming points, use a mobile or landline phone number for authentication and not a VoIP phone number.

Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.

View more Microsoft account help topics. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

Why some files won't open in Internet Explorer. Internet Explorer uses add-ons such as Adobe Reader to view some files in the browser. If a file that needs an add-on won't open, you might have an older version of the add-on, which needs to be updated.

了解如何从 Windows 10 家庭版升级到 Windows 10 专业版或从 Windows 11 家庭版升级到 Windows 11 专业版，包括如何使用有效产品密钥或 Microsoft Store。

The Snap feature is a great way to improve your productivity by sharing many app windows in a single screen. Different layouts are available with many sizes to choose from, so you can get the most from your favorite apps when you are working on specific tasks.

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In addition to the File menu, you can turn this feature on or off right from the context menu of a One Drive or SharePoint-hosted Word, Excel, or PowerPoint document URL appearing in a Word, Excel, PowerPoint, or Outlook Windows application. The context menu also allows you to choose a one-time file open behavior for a specific link by using the Open With menu option.

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A family group is a set of individuals connected through the Microsoft Family Safety app on their Windows, Xbox, or mobile devices. Establishing a family group is an easy, effective way to encourage healthy online habits and manage busy schedules.