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Microsoft Edge is the recommended browser by Microsoft. Support for Internet Explorer ended on June 15, 2022. Internet Explorer 11 has been permanently disabled through a Microsoft Edge update on certain versions of Windows 10.

Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue. Observing Windows in safe mode enables you to narrow down the source of a problem, and can help you troubleshoot problems on your PC.

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Microsoft Edge is the browser recommended by Microsoft. Support for Internet Explorer ended on June 15, 2022. If any site you visit needs Internet Explorer 11, you can reload it with Internet Explorer mode in Microsoft Edge.

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To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes.. To contact us in Outlook.com, you'll need to sign in.

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