Learn how to tell if your Office software is genuine. To help determine if your Microsoft software is genuine, go to our How to Tell site for more information. Here you'll learn about authentic packaging, including what to look for with product key labels, and Certificate of Authenticity (COA), how to report counterfeit software, and find out what your shopping and licensing options are.

Here are a few different ways to find help for Windows. Search for help - Enter a question or keywords in the search box on the taskbar to find apps, files, settings, and get help from the web.

Use Microsoft Teams to chat online with your colleagues. Start a chat with another person. Start all chats the same way: by selecting New chat at the top of your chat list.

If OneDrive camera backup isn’t working. If automatic camera backup isn’t working, open the OneDrive app. Backups will only happen if the app is running, so swiping the app up to close it will prevent automatic backups.

With Microsoft Forms, you can create an instant, real time poll in seconds in Microsoft Teams. Post a poll in your Teams channel or quickly gather feedback in a chat pane.

How to determine what is causing the problem after you do a clean boot. If your problem does not occur while the computer is in a clean boot environment, then you can determine which startup application or service is causing the problem by systematically turning them on or off and restarting the computer.

Note: If a compatibility issue has been identified on your device that would disrupt your experience using Windows 11, we will temporarily delay your upgrade until the issue is resolved.Compatibility safeguard holds help ensure you have the best experience possible when upgrading and your productivity is not disrupted if critical apps or drivers are not yet compatible.

An administrator might have customized the settings for your Temporary Internet Files folder to prevent you from changing the settings. For example, the administrator can remove the General tab from the interface in the Internet Options dialog box. If you cannot access the Internet Options dialog box or the General tab, contact your administrator for more information.

Obtenha ajuda e suporte para o Microsoft Edge. Encontre conteúdo de suporte do Microsoft Edge, artigos de instruções, tutoriais e muito mais.

Forward all messages to another account in new Outlook. Messages that are forwarded will appear to be forwarded from you. When someone replies to a message that has been forwarded, the reply will be sent to the address the message was forwarded from, not to the original sender.