There are some common two-step verification problems that seem to happen more frequently than any of us would like. We've put together this article to describe fixes for the most common problems.

Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

If you open a page written in a different language than your preferred languages in settings, Microsoft Edge will automatically prompt you to translate it. The Translate icon appears in the address bar when you go to a web page that’s written in a foreign language. A language is considered foreign to you if it's not included in your Preferred languages list in Settings.

Learn how to tell if your Office software is genuine. To help determine if your Microsoft software is genuine, go to our How to Tell site for more information. Here you'll learn about authentic packaging, including what to look for with product key labels, and Certificate of Authenticity (COA), how to report counterfeit software, and find out what your shopping and licensing options are.

Upload captions and transcripts Upload your own WebVTT captions and transcript file by selecting Video settings in the upper right of the web player.Expand the Transcripts and captions section if closed, then select Upload.In the dialog that appears, select the language of the file you’re uploading.

Windows 8.1 Update and Windows RT 8.1 Update (also known as KB 2919355) include improvements that make your favorite apps and settings easier to find and use, provide more familiar mouse and keyboard options, and update security and performance.Here’s what you need to know about installing this important update. Check to see if it’s already installed

Choose a default app. The Open in app feature supports all file types, not just Word, Excel, and PowerPoint. For example, you can open a .pdf or a .mp4 file in the desktop app by clicking the Open in app option.. If there is a default app available to open a file, then the Open in app option automatically chooses the default app to open that file.

Tip: If you encounter a problem on your Windows device, pressing the Windows logo key + F takes a screenshot, then opens the Feedback Hub app and automatically uploads the screenshot to the Feedback tab. Follow the on-screen instructions to detail the problem you've encountered.

Default Office theme colors. The color palette of the Office theme prioritizes the creation of modern and accessible content. The previous Office theme has been renamed Office Theme 2013–2022 and can still be accessed in the theme galleries of each Office application.. Change a theme and make it the default in Word or Excel

Learn how to download, install, and configure Language Accessory Packs for Microsoft 365 for additional display, help, and proofing tools.