Note: Use these steps for Windows programs.If you're having problems with an app you got from Microsoft Store, go to Fix problems with apps from Microsoft Store.

Xbox Support 为 Xbox、Game Pass 和账单问题提供帮助。在 Xbox Support 社区中获取建议和客户服务。

Elige los tipos de datos de navegación que quieras borrar (consulta la tabla a continuación para ver las descripciones). Por ejemplo, puede querer eliminar el historial de navegación y las cookies, pero conservar las contraseñas y los datos de los formularios.

Click System and Security > System.. On the View basic information about your computer page, see the Full computer name under the section Computer name, domain, and workgroup settings.

Unplug the network cable from the back of your console. Inspect the cable’s connector and the Xbox console’s socket to make sure that they are clean and free of debris.

In the File Download dialog box, click Run or Open, and then follow the steps in the Windows Firewall Troubleshooter.

Find out how to submit a case review and learn more about your Xbox enforcements.

Test your camera with the Camera app. Select Start , then choose Camera from your apps. If you're asked to allow access to the Camera, select Yes.If the camera works in the Camera app, the problem might be with the app you're trying to use.

较新的模型控制器配有“共享”按钮 （嵌套在“视图”按钮 和“菜单”按钮 之间），以便轻松录制游戏剪辑和捕获屏幕截图，并与好友或其他玩家共享自己最精彩时刻。 有关如何使用或重新映射“共享”按钮的详细信息，请参阅：

Smart App Control adds significant protection from new and emerging threats by blocking apps that are malicious or untrusted. Smart App Control also helps to block potentially unwanted apps, which are apps that may cause your device to run slowly, display unexpected ads, offer extra software you didn't want, or do other things you don't expect.