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Returning items you bought from Microsoft for exchange or refund
Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.
Applies To: Microsoft account dashboard
Usar Recortes para realizar capturas de pantalla
Para capturar un recorte de vídeo, abre Recortes, selecciona el botón Grabar y, a continuación, selecciona Nueva grabación, o presiona la tecla del logotipo de Windows + Mayús + R.Selecciona el área de la pantalla que quieras grabar y, a continuación, selecciona Inicio.Cuando haya terminado, seleccione Detener.En este punto, puede guardar la grabación tal cual o seleccionar Editar en ...
使用 Windows疑難排解員 - Microsoft 支援服務
啟用可協助驗證您的 Windows 是正版,且安裝的裝置未超過「Microsoft 軟體授權條款」允許的數目。 如果您無法啟用 Windows 11,啟用疑難排解員可協助。
Request a refund for digital games | Xbox Support
Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time
Troubleshooting the Phone Link - Microsoft Support
Check for updates in the Phone Link by opening Settings > About > Check for updates.Install any pending updates to make sure your content stays up-to-date. You may also need to check for updates in the Link to Windows app on your Android device.
Download language pack for speech - Microsoft Support
Manually download a language for Cortana speech. Go back to Settings > Time & language > Language, select your new language, and then use the up-arrow button to move it to the top of the list and make it the default.
Configure an Xbox Wireless Controller | Xbox Support
Newer model controllers have a Share button (nested between the View button and the Menu button ), which makes it easy to record game clips and capture screenshots, so you can share your favorite moments with friends or other players.For more info on how to use or remap the Share button, see:
Cómo canjear los puntos de Microsoft Rewards
Es posible que hayas intentado canjear puntos de Microsoft Rewards con un número de teléfono VoIP: Necesitarás un número de teléfono móvil o de línea de tierra para canjear puntos de Microsoft Rewards.Los números de voz sobre IP (VoIP) no están permitidos.
Applies To: Microsoft account dashboard
Microsoft Support
Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.
Download files from the web - Microsoft Support
Why some files won't open in Internet Explorer. Internet Explorer uses add-ons such as Adobe Reader to view some files in the browser. If a file that needs an add-on won't open, you might have an older version of the add-on, which needs to be updated.