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Returning items you bought from Microsoft for exchange or refund
Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.
Applies To: Microsoft account dashboard
排查Windows 媒体播放器错误 - Microsoft 支持
如果遇到特定文件类型的错误,则可能是编解码器缺失或过时。 若要解决此问题,请执行以下操作: 检查文件属性: 确保电脑上有正确的编解码器来播放媒体文件。 若要检查文件格式和编解码器信息,请右键单击媒体文件,选择“属性”,然后转到“详细信息”选项卡。
Protect yourself from phishing - Microsoft Support
First time, infrequent senders, or senders marked [External] - While it's not unusual to receive an email or Teams message from someone for the first time, especially if they are outside your organization, this can be a sign of phishing.Slow down and take extra care at these times. When you get an email or a Teams message from somebody you don't recognize, or that Outlook or Teams identifies ...
How to play MP4 files in Windows 10 - Microsoft Support
Press and hold (or right-click) the MP4 file you want to play, select Open with, and then choose your preferred file player from the list of applications.
Windows background apps and your privacy - Microsoft Support
In the Background apps permissions section, under Let this app run in the background, select one of the following options: Always—The app runs in the background, receiving info, sending notifications, and staying up-to-date even when you're not actively using it.This option may use more power.
Windows 帮助和学习
查找有关 Windows 操作系统的帮助和操作方法文章。 获取对 Windows 的支持,并了解安装、更新、隐私、安全等方面的信息。
Common problems with two-step verification for a work or school account ...
Ensure these modes create an alert that is visible on your device. Make sure you have a device signal and Internet connection. Make sure your phone calls and text messages are getting through to your mobile device.
Office Help & Training
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Office Help & Training
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Stream HDR video on Windows - Microsoft Support
Battery saver is turned off.To find out if battery saver is turned on or off, select Start , then search for settings.Select Settings > System > Power & battery.If you want the best HDR video experience even when battery saver is turned on, select Battery saver, then turn off Lower screen brightness when using battery saver.For the best HDR video experience, Windows needs to be able to set ...