Important: We recommend that you watch the video below and review the guidance for filling out the recovery form before trying the form again.. If you are unable to use the account recovery form because you don't recognize the additional account security information, use our Sign-In Helper.. To protect your account and its contents, our support agents and advocates are not allowed to send ...

Learn how to use voice access for accessibility. This page includes accessibility help articles for people who use Windows voice access to control their PC and author text using their voice.

借记卡上的资金不足; 信用卡已到期; 你的信用卡被盗，因此你关闭了该帐户; 你收到了一张新信用卡，并关闭了旧信用卡

For help with checking your balance from an Xbox console, see Check your Microsoft account balance on an Xbox console. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

了解如何接收从 Microsoft 购买的商品的退款或换货。

If you compared your bank statement to your purchase history and others’ purchase histories and still can’t reconcile the charge, note that you can investigate a charge from Microsoft on any card you own.

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使用 Authenticator 作为登录的一种方式. 如果已为帐户启用无密码、双重或多重身份验证，请使用以下步骤登录：

注意: 警告：注册表编辑器使用不当可能导致严重问题，可能需要重新安装操作系统。Microsoft 无法保证可以解决注册表编辑器使用不当引起的问题。 在对注册表进行任何更改之前，请备份注册表。

Check the Xbox services, games, and apps for any service outages.