Xbox 订阅取消和退款 | Xbox Support
你可以随时取消 Xbox 订阅。 关闭定期计费将停止订阅的未来扣费,并使你在订阅到期之前使用其权益。 你也可能有资格立即取消并获得退款;但不是所有订阅费用都能退款。
Digital Game Purchase Refund Terms | Xbox Support
These Digital Game Purchase Refund Terms cover Microsoft Store’s digital game offers, Xbox apps (excluding movies and tv apps), digital gaming bundle offers, and digital durable and consumable gaming offers, such as game season passes, virtual currency, and microtransactions, whether made available through the Xbox console device or on your PC (collectively “Digital Game Products”) only.
How to investigate a billing charge from Microsoft
Tip: If you believe someone has acquired your payment info, contact your bank or your payment provider to prevent more charges. Tell them your credit card has been stolen or compromised - If you only dispute the charges, there's nothing to prevent the fraudulent charges from happening again.
Applies To: Microsoft account dashboard
下载Microsoft Authenticator - Microsoft 支持
中国的身份验证方法. 中国仅提供有限的身份验证方法。 用户可以将 Authenticator 设置为在其设备上接收可用于验证其身份的验证码,而不是使用推送通知进行双重验证。
与我们联系 | Xbox Support
需要有关 Xbox 主机、Xbox 游戏或 Xbox 网络的帮助?了解如何与我们联系。
Account help
Microsoft account help and support. Get help with signing in, locked or compromised accounts, linked accounts, closing, reopening, and updating your security info and account profile.
Link your Google account and Microsoft account
Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.
Contact us | Xbox Support
Check here for the known game issues that we're currently tracking and find out what you can do about them.
Filter websites and searches using Microsoft Family Safety
Establishing internet boundaries is an important way to protect yourself and your family from inappropriate web content. Microsoft Family Safety web and search filters work across any Windows, Xbox and mobile device that has the Microsoft Edge browser and Family Safety apps installed.
Applies To: Microsoft Family Safety
Track my Microsoft Rewards orders - Microsoft Support
If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history.On the Order history page, find your order and then look under Status.. Open Rewards dashboard