Microsoft Edge is the recommended browser by Microsoft. Support for Internet Explorer ended on June 15, 2022. Internet Explorer 11 has been permanently disabled through a Microsoft Edge update on certain versions of Windows 10.

Get the latest Xbox support information and updates for your console, games, and apps. See if there are any service outages or issues affecting your Xbox experience.

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Note: If you have previous activity history stored in the cloud before Windows 11 23H2 and 22H2, January 23, 2024-KB5034204 update, you can use the Clear activity history button to delete previously stored data in the cloud. Otherwise, your activity history will be automatically deleted within 30 days from when your data was last synced to the cloud

If you’re familiar with networking issues and configurations, or if you’d like to learn more about them, read on. This page details the advanced network settings for Xbox and offers steps for making configuration changes to work around specific networking issues or taking advantage of networking features like Quality of Service (QoS) packet tagging.

查找运行 Xbox 多人游戏连接测试时遇到的错误的解决方案。

Note If you don’t know which device is currently using the same IP address as your console, you can check the IP address of each device connected to your network. Or, you can disconnect all the PCs and Internet-ready devices that are connected to your home network. In most cases, it will be another device that you manually configured with a static IP address.

If you received a digital code or card as a gift, you can either purchase another code or card to add to your account balance, or add a new credit card to your account and try making the purchase again.

Press the Xbox button to open the guide, and then go to Profile & system.; Select your Xbox profile (or select Choose a profile and sign in to your account).; Select My profile > Customiseprofile, and then select your current gamertag.; Under Choose your new gamertag, enter the gamertag that you want in the available text box, and then select Check availability.

On your console, get Xbox Game Pass Ultimate in Store > Subscriptions.Online, go to Xbox Game Pass. Your purchase of Game Pass Ultimate will automatically convert any outstanding time on your subscriptions to Xbox Game Pass or EA Play into time for Xbox Game Pass Ultimate at the current conversion ratio, up to a maximum of 36 months.