Erfahren Sie, wie Sie die Windows Update-Problembehandlung ausführen, um Fehler beim Herunterladen oder Installieren von Windows zu beheben.

Sign in using two-step verification or security info; Create app passwords in Security info (preview) Set up a phone call as your verification method

如果无法更改密码. 如果无法以这种方式更改密码，请参阅重置 Microsoft 帐户密码。. 需要更多帮助吗？ 请联系支持人员. 有关技术支持，请转到联系Microsoft 支持，输入问题并选择“获取帮助”。 如果仍然需要帮助，请选择“联系支持人员”以转至最佳支持选项。

Important: If your device is out of support, it is no longer receiving security updates from Microsoft and may become more vulnerable to security risks and viruses.For this reason, we strongly recommend that you update to the latest version of Windows. Each version of Windows is supported for 18 months.

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Microsoft Edge 是 Microsoft 推荐的浏览器. Windows 8.1不再支持 Internet Explorer 11。 相反，我们建议切换到 Microsoft Edge。 Microsoft Edge 是为了给你带来最好的上网体验而建立的，让你在浏览网页时有更多自主性，并获得更多隐私保护。

Find Microsoft Excel help and learning resources. Explore how-to articles, guides, training videos, and tips to efficiently use Excel.

提示: 可以使用任何电话号码来请求安全代码。. 电话号码不需要与你的帐户关联。. 手机不需要是智能手机，也不需要连接互联网，只需要能够接收短信。. 你可能需要创建新密码。 阅读有关如何创建强密码的提示。. 如果看到“该 Microsoft 帐户不存在”错误消息，请使用 Microsoft 帐户登录帮助程序。

Discover the latest updates for Windows 10, including improvements and fixes, known issues, and guidance on how to get the update.

Find it. To get to This PC in Windows 10, open File Explorer from the taskbar and select This PC in the left pane.. Pin it to Start. If you want This PC to show up in your Start menu, open File Explorer, right-click (or press and hold) This PC in the left pane, and then select Pin to Start. Now, there's a This PC tile on the Start menu.