Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.

获取 Microsoft Edge 的帮助和支持。 查找 Microsoft Edge 支持内容、操作方法文章、教程等。

Importante: Si no ves una opción para dónde enviar un código o ya no tienes acceso a ninguna de las opciones de verificación que se muestran, usa esta herramienta auxiliar de inicio de sesión.. Si no reconoces ninguna de las opciones de teléfono o correo electrónico de verificación, usa esta herramienta de ayuda de inicio de sesión.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

注意. 这些步骤适用于 Windows 程序。 如果你从 Microsoft Store 获得的应用程序有问题，请转到修复来自 Microsoft Store 应用的问题。

OneDrive for Business provides one place to store, share and sync your work or school files.

Prevents Windows Update from performing driver installations and sending restart notifications; Helps achieve a more stable frame rate depending on the specific game and system

Test your camera with the Camera app. Select Start , then choose Camera from your apps. If you're asked to allow access to the Camera, select Yes.If the camera works in the Camera app, the problem might be with the app you're trying to use.

Windows 11 N: Select the Start button, then select Settings > Apps > Optional features.. Select View features next to Add an optional feature, and then select the Media Feature Pack in the list of available optional features.

If Windows Update finds an updated driver, it will download and install it, and your printer will automatically use it. If a device driver couldn’t be installed automatically, there may be an optional driver available that your printer can use.