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Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Cause. The device has no drivers installed on your computer, or the drivers are configured incorrectly. Recommended Resolution. Update the Driver. In the device's Properties dialog box, click the Driver tab, and then click Update Driver to start the Hardware Update Wizard.Follow the instructions to update the driver.

Check for updates in the Phone Link by opening Settings > About > Check for updates.Install any pending updates to make sure your content stays up-to-date. You may also need to check for updates in the Link to Windows app on your Android device.

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Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.

Microsoft Copilot is an AI-powered digital assistant designed to help users with a range of tasks and activities on their devices. It can create drafts of content, suggest different ways to word something you've written, suggest and insert images, create PowerPoint presentations from your Word documents and many other helpful things.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Check that your computer's anti-virus is not blocking pop-ups or payment confirmation windows.

查找有关 Windows 操作系统的帮助和操作方法文章。 获取对 Windows 的支持，并了解安装、更新、隐私、安全等方面的信息。