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Office Help & Training
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Set up the Microsoft Authenticator app as your verification method
Method. Used for. Authenticator app. Two-factor verification and password reset authentication. Text messages. Two-factor verification and password reset authentication.
Troubleshoot buying issues with Microsoft Store
Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.
Applies To: Microsoft account dashboard
Make older apps or programs compatible with Windows
Change the application's high-DPI scaling mode. In the High DPI scaling override area, select Override high DPI scaling behavior, and then try one of the following options:. Application – Disable all Windows scaling settings and only use the app developer's setting. This option was called Disable display scaling on high DPI settings in previous versions of Windows.
New Office theme - Microsoft Support
Default Office theme colors. The color palette of the Office theme prioritizes the creation of modern and accessible content. The previous Office theme has been renamed Office Theme 2013–2022 and can still be accessed in the theme galleries of each Office application.. Change a theme and make it the default in Word or Excel
Set up voice access - Microsoft Support
This article is for people who want to control their PC and author text using their voice with Windows. This article is part of the Accessibility support for Windows content set where you can find more information on Windows accessibility features. For general help, visit Microsoft Support home. To complete the initial set up voice access in Windows, you need an internet connection.
Active content types in your files - Microsoft Support
Active content is additional functionality in a file or program, such as macros, add-ins, or data connections. This article lists types of active content that can be blocked by settings in Trust Center and which, when present in a document, cause display of the Message Bar when you open your file.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, Visio Plan 2, Excel 2021, Word 2021, PowerPoint 2021, Access 2021, Visio Professional 2021, Visio Standard 2021, Excel 2019, Word 2019, PowerPoint 2019, Access 2019, Visio Professional 2019, Visio Standard 2019, Excel 2016, Word 2016, PowerPoint 2016, Access 2016, Visio Professional 2016, Visio Standard 2016
Office Help & Training
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Error codes in Device Manager in Windows - Microsoft Support
Cause. The device has no drivers installed on your computer, or the drivers are configured incorrectly. Recommended Resolution. Update the Driver. In the device's Properties dialog box, click the Driver tab, and then click Update Driver to start the Hardware Update Wizard.Follow the instructions to update the driver.
Returning items you bought from Microsoft for exchange or refund
Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.
Applies To: Microsoft account dashboard