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If you’re having sound or audio problems, the following suggestions might help. The tips are listed in order, so start with the first one, see if that helps, and then continue to the next one if it doesn’t.

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Buy stuff from Microsoft Store online (from your mobile device, on Xbox One, in the Microsoft Store app on your Windows 10/11 or Windows 8.1 device, or via the web).

Where can I find my BitLocker recovery key? BitLocker likely ensured that a recovery key was safely backed up prior to activating protection. There are several places that your recovery key may be, depending on the choice that was made when activating BitLocker:

Get help with signing in, changing passwords, creating and sending mail, deleting mail, creating folders, and more in Outlook on the web.

Important: Steps may be different between new and classic Outlook for Windows. To determine which version of Outlook you're using, look for File on the ribbon.If there's no File option, follow the steps under the New Outlook tab. If the File option appears, select the tab for Classic Outlook.

In order to obtain the details of your reward, please go to your Order History and scan through the list of your orders. Look for the reward in question and at the far-right, click the Order Details button to get your redemption code or link.

To see where your browser is saving downloads, look in your browser's settings. For example, in the new Microsoft Edge , select Settings and more > Settings > Downloads .The file path for your downloaded files (for example, C:\Users\[your name]\Downloads) is listed under Location.. In Microsoft Edge Legacy , select Settings and more > Settings .

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