Find answers to commonly asked questions about the EA Play with Xbox Game Pass subscription.

The Headset troubleshooting section on this page covers several troubleshooting methods for correcting headset problems. For more specific details and context about different kinds of headset issues, and which troubleshooting steps are most likely to work, see About certain types of headset issues, below.

Learn how to find and redeem Digital Direct offers on your Xbox console or Windows PC.

Aprende a editar, cargar y administrar los clips de tus juegos y las capturas de pantalla.

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Xbox Cloud Gaming (Beta) is now available on smart TVs and streaming devices. Once the app is installed, start the app, sign in with your Microsoft account, connect a compatible controller, and you can stream games on supported devices, no console required.

Many games are available to play on Xbox consoles, Windows devices, and mobile devices. When you're signed in with your Microsoft account on a device, your game’s progress saves to the cloud.

Check the Xbox services, games, and apps for any service outages.

These Digital Game Purchase Refund Terms cover Microsoft Store's digital game offers, Xbox apps (excluding movies and tv apps), digital gaming bundle offers, and digital durable and consumable gaming offers, such as game season passes, virtual currency, and microtransactions, whether made available through the Xbox console device or on your PC (collectively “Digital Game Products”) only.

To let your Xbox console communicate with the Xbox network, you might need to open or forward ports, which means you'll be making a configuration change to your firewall or network hardware, such as a router.