This article applies if you’ve recently made changes to your device hardware and are trying to upgrade to Windows 11. Hardware changes might affect your upgrade eligibility, though you’ll need to take a few steps to see your updated eligibility in Settings.

Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue.

Check the Xbox services, games, and apps for any service outages.

Troubleshoot issues that occur when setting up external monitors. If you are trying to set up an external monitor and it’s not working, press the Windows logo key + P to make sure that the Extend option is selected. If the Extend option is selected, try the following troubleshooting tips.

On the Email tab, choose your account (profile), and then choose Repair.

On your home router. Try these things first to help you fix or narrow down the connection problem. Check the Ethernet cable and connection.Make sure the Ethernet cable is securely plugged into the Ethernet port on both your router and Windows 11 PC.

An upgrade differs from an update in that it moves your PC from a previous version of Windows—such as Windows 10—to Windows 11. This FAQ is intended to answer questions about upgrading to Windows 11.

Buy stuff from Microsoft Store online (from your mobile device, on Xbox One, in the Microsoft Store app on your Windows 10/11 or Windows 8.1 device, or via the web).

To adjust power and sleep settings in Windows 10, go to Start , and select Settings > System > Power & sleep.. Under Screen, select how long you want your device to wait before turning the screen off when you're not using your device.

If you don't have a desktop PC and the slider doesn't appear or work, try updating the display driver. Select Search on the taskbar, type Device Manager, and then select Device Manager from the list of results.In Device Manager, select Display adapters, then select the display adapter.Press and hold (or right-click) the display adapter name, then select Update driver and follow the instructions.